Concierge service is available from 8am until 10pm.

• Forget something essential?

• Want to reserve a table in town?

• Looking for adventure?

For any questions during your stay please get in touch by dialling 9 on your in room phone or on Whatsapp @322 121 8552

1. Press the red button behind the door of your safe to reset

2. Once you hear the beep twice, select a 4 digit code and press the enter button

3. Place items in the safe and turn the lever to the left to close

4. To open the door, enter your 4 digit code, press enter and turn the lever to the right

*Please Leave Your Safety Deposit Box Open When You No Longer Need It

Free calling is available to the US, Canada and Mexico. For any other long distance calls please contact the concierge.

• To call the front desk dial 9

• To make a phone call first dial 5 followed by the country code, area code and phone number ie. +1 604-555-5555

If you need any assistance in using your in room coffee set up watch this 2 minute video. Your Nespresso machine can brew espresso and americano style coffee.

Local organic produce, wild fish, ethically sourced meats and the inspired creations of Chef Jorge Miramontes. The restaurant is open all day and all week.

Meanwhile our bar features small batch Mexican spirits and an inspired cocktail list designed by Monce Acuña, as well as local craft beers and thoughtful non alcoholic beverages.

Service is available from 8am until 9pm. View our menu offerings here.

Connect with our concierge to view our trusted local partners offering:

• Various massage and bodywork

• Private surf, sailing, hike, bike and spearfishing

• Temazcal sweat lodge and a whole lot more

The minibar is re-stocked daily. A price list can be found here.

• The steam, infrared sauna and cold plunge pool are complimentary but must be booked via concierge in reception. Service is open from 8:30am until 8:30pm.

• If you wish to book a massage please do so through the concierge

• The pool and jacuzzi are open from 8am until 11pm

• Please use the beach towels provided in your room

*Kindly refrain from bringing any offsite drinks and food into the common areas

• Your room will be cleaned daily – if you prefer privacy at any point simply hang the pom-pom (located on the handle inside your door) on the outside of your door.

• During the dry season of November to April we seek to conserve water. For this reason we will change linens only by request during your stay. and only those towels left on the floor will be refreshed*

*As local aquifers are depleted we need to use as little water as possible and greatly appreciate your help in limiting the ecological footprint of La Joya.

• Please keep your in room yoga mat in your room there are additional mats and props at the main terrace

• Foam top surfboards, a stand up paddle board and snorkel gear are available for use on site and can be found at the beach club*

  *Please use at your own risk

• Featuring pull up bars, bench press, squat rack, kettle bells and a suspension trainer the sea-side gym awaits and is open from 8am to 7pm*

• To book a personal training session connect with the concierge

  *Please use at your own risk